RideAtrium

Legal · Software Platform Statement · v1.0.0 · Effective May 22, 2026

Software Platform Statement

RideAtrium is a software platform that connects independent transportation drivers with riders. We are not a transportation company, a common carrier, a transportation network company, or a for-hire motor carrier of any kind.

What RideAtrium is

  • A subscription software product for independent drivers who want tools to run their own driving business.
  • A booking layer that lets riders discover and reserve a specific driver, view that driver's rate card, and request a ride at a locked-in fare.
  • A platform for direct, repeat relationships between a driver and their riders — riders can save a driver's personal page (such as rideatrium.com/marcus-thompson) and request that driver again.

What RideAtrium is not

  • Not a transportation provider. RideAtrium does not own, operate, lease, or insure any vehicle, and does not employ any driver.
  • Not a transportation network company (TNC), common carrier, contract carrier, or for-hire motor carrier as defined under 49 U.S.C. §§ 13102 or 14501 or any state-law analog.
  • Not a dispatcher. RideAtrium does not control routes, hours, acceptance decisions, surge pricing, or where a driver chooses to drive.
  • Not an insurer. Insurance is the responsibility of each independent driver under their own commercial or personal policy. See our Driver Agreement for the full insurance language.
  • Not a payment processor. Card payments are facilitated by Stripe, who acts as the payment processor of record. Funds settle from rider to driver through Stripe Connect, not through RideAtrium.

How drivers and riders connect

  1. An independent driver subscribes to the RideAtrium software for $49 per month after a 30-day free trial. The subscription gives the driver tools — a personal booking page, rate-card management, a rider CRM, and a request inbox.
  2. A rider opens the RideAtrium rider app, searches for nearby drivers, views their rate cards, and reserves a ride with a specific driver. The fare the rider sees is the fare the rider pays. RideAtrium does not add surge multipliers.
  3. The driver and rider perform the ride. RideAtrium is not a party to the trip. The driver keeps 100% of the fare paid by the rider — RideAtrium takes no commission and earns no per-trip revenue from the ride itself. Our revenue is the driver subscription only.

Pricing model

Each independent driver sets their own "Fair Fare" rate card inside the app: a base fare, a per-mile rate, and a per-minute rate. RideAtrium does not set, suggest, or algorithmically adjust ride prices. Riders see the full fare before booking, and the fare is locked at booking unless the trip itself materially changes (extra stops, route changes, longer wait time, etc.) per the in-app trip terms.

Insurance and safety

Each driver is independently responsible for maintaining valid licensing, vehicle registration, and insurance appropriate for their operation. Riders should review the driver's name, vehicle, rate card, and booking details before confirming a trip. RideAtrium is not an insurance provider and does not warrant the safety of any trip. For the full text of driver responsibilities see the Driver Agreement.

App Store and Play Store compliance

The RideAtrium driver subscription is billed via Stripe rather than Apple In-App Purchase because, under Apple App Store Review Guideline 3.1.3(e), real-world services performed off-device are exempt from the In-App Purchase requirement. The driver subscription unlocks access to a software-based business operations toolset (booking inbox, CRM, personal page, dispatch routing) used to run a real-world transportation business — it does not unlock digital content within the app itself. Similarly, ride fares paid by riders flow directly from rider to driver via Stripe Connect because physical transportation is a real-world service exempt from In-App Purchase under Guideline 3.1.5(a). Google Play's payments policy likewise permits third-party payment for real-world services.

Service area

RideAtrium launches in beta for the State of Utah only on May 22, 2026. Coverage expands as additional independent drivers join in each market. Drivers outside Utah will see a service-area unavailable message during signup.

For the full legal language

This page is a plain-English summary. The legally binding statement of RideAtrium's role lives in the Terms of Service at §1 (“The Service”) and §2 (“Technology Platform Only; No Transportation or Brokerage”). Anything legally operative is controlled by the Terms; this statement is descriptive.

Contact: legal@rideatrium.com · ben.hirsch@rideatrium.com

RideAtrium LLC · Provo, Utah · Utah Entity Number 14693414-0160